PAYMENTS ACCEPTED
ethniv accepts a variety of payment options, including credit and debit cards.
The following credit and debit cards can be used as payment, all cards that are accepted may not be listed:
If you are paying for your order using a credit or debit card you'll be asked to enter your card details as part of the ordering process, and you'll find further instructions when you process your first order.
If you want to change your existing payment card details, you can do this in YOUR ACCOUNT Visit your ethniv Wallet by clicking on Payment options. There, you can also add a completely new credit card for future orders.
You can add a completely new payment through your account without having to place an order. Under Payment Settings, click Add a credit card, then sign in and enter the card details.
You can also use ethniv GIFT CARDS to pay for your order.
B2B Purchases, Business Accounts, Wholesale Buyers may pay with any of the following.
International wire transfers.
For retail consumer purchases we don't accept:
Cheques or postal orders.
International wire transfers.
FAQS
Am I protected when I use Payment online at ethniv.com ?
We have partnered with the industry’s best. STRIPE & First Atlantic are our Credit Card management partners and our Bankers are CIBC, Citibank and Scotiabank.
If there are ever, unauthorized charges against your payment method, you can dispute the charge with us. You must notify us as quickly as possible, and no later than 3 months after the date of the transaction.
Unless you have acted fraudulently or with negligence, you may not be held responsible for the charge. If you submit payment for a product or service and you do not receive the item, or it is materially different
than advertised by the merchant, you can dispute the transaction and request reimbursement. Contact
[email protected]
Is my payment information shared with anyone?
We do not share your payment method information. You do not need to disclose your payment information to others when you use ethniv.com
ethniv.com.
How do I change my account information?
You can manage most aspects of your ethniv Payments account on ethniv.com. Go to ethniv.com sign in, and click Your Account. Other changes must be made on the ethniv Paymentswebsite).
I think I just received a phishing email. What do I do?
If you receive a phishing email message, we ask that you report it to us as quickly as possible through the contact uslink available on our website.
I'm having a problem with my account or with trying to complete a purchase using my account. What do I do?
We are sorry you are having a problem with ethniv Payment Service. Here are some things you can try:
Verify that you are entering the email address and password that are associated with your ethniv.com account correctly when you are trying to complete a purchase.
If you can enter your account email address and password, but you cannot complete your purchase, please check that your payment method is set up correctly.
If your payment method is set up correctly, but you still cannot complete your purchase, please use the contact us button to get in touch with us
If you cannot create a ethniv.com account or you do not have a ethniv.com account, You can contact ethniv .com by email, at
[email protected] or you can request a phone call from Customer Service.